Fee schedule version 1, aligned with the brand agreement.
MyStorefront's fee
MyStorefront charges 5% of the price of the items, excluding tax and delivery and after any discount on them, on orders that come through a creator's link on MyStorefront. Nothing else: no subscription and no charge for installing the app. MyStorefront may change the rate after telling you at least 30 days ahead, by email and in your MyStorefront console. A changed rate applies to orders placed on your checkout from the time it takes effect; it is never recalculated on orders placed before then.
Creator commission
You set the creator commission: a default rate, and optional rates for a category or a product. The rate that applies is fixed when the order is placed. MyStorefront pays it to the creator out of what you pay us.
Worked example
On a £100 item with a 20% creator commission:
- The buyer pays you £100.00 for the item on your own checkout (tax and delivery on top, as you set them)
- Creator commission · 20% → £20.00
- MyStorefront's fee · 5% → £5.00
- Your MyStorefront invoice for this order → £25.00, and you keep £75.00 of the item price
How you are billed
Every Monday you get one invoice for orders that shipped since your last one. A week under£20 rolls into the next. You pay within 7 days, by card or PayPal from the link in the invoice, or by bank transfer using its reference.
Payment processing
Buyers pay you through your own checkout, so your payment provider's fees on the sale are yours, as they are on any other sale. MyStorefront adds no processing charge.
Refunds and cancellations
Anything cancelled or refunded before it ships is never billed. If you refund some of an item's units after it has shipped, the commission and fee on those units come off your invoice, or are credited on your next one if you have already been billed. If you refund every unit of an item after it has shipped, the commission and fee on that item stand and are billed in full. That counts every refund on the item, whenever you made it: if you refund the rest of an item after an earlier refund on it, anything credited for the earlier refund is billed again.